Terms of Service

1. Acceptance of terms

By creating an account or using Hitch Hub (the "Service"), you agree to these Terms of Service. If you don't agree, please don't use the Service.

2. Your account

You're responsible for keeping your login credentials safe and for any activity that happens under your account. Notify us straight away if you suspect unauthorised access.

3. Acceptable use

You agree not to misuse the Service — including attempting to access data you don't own, disrupting other users, or uploading unlawful content.

4. Your data

You retain ownership of the farm, asset, service and issue data you record in Hitch Hub. You grant us the permission needed to store and process that data to provide the Service to your organisation.

5. Subscriptions and trials

New organisations start on a free trial. When the trial ends you can pick a paid plan to continue. Fees are billed in advance and are non-refundable unless required by law.

6. Availability

We work hard to keep Hitch Hub available but don't guarantee uninterrupted service. Planned maintenance and unexpected outages may occur.

7. Termination

You may delete your account at any time from Account settings. We may suspend or terminate accounts that breach these terms.

8. Liability

The Service is provided "as is". To the maximum extent permitted by law, Hitch Hub is not liable for indirect or consequential losses arising from your use of the Service.

9. Changes

We may update these terms from time to time. Material changes will be communicated through the app. Continuing to use the Service after changes take effect means you accept the updated terms.

10. Contact

Questions about these terms? Email us at admin@hitchhub.com.au, or use Account → Help & Support if you have an account.